Experience

Product Designer

More than seven years turning complex workflows into simple, research-backed products across streaming, e-commerce and internal tools.

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  1. August 2023 – October 2026

    Prolook

    UX Designer and Manager · Orem, Utah

    • Redesigned the core uniform design tool around field research with sales reps, cutting time and steps for key tasks by up to 90% (measured in staging).
    • Built the company's first design system in Figma, the foundation for the uniform builder, order tracking and product selection, reinforced by weekly design reviews.
    • Led contextual inquiry and user research for three new products: a team store, factory production tools and an internal leadership platform.
    • Grew the design team from 1 to 5 and mentored a junior designer to promotion.
    • Designed and built two Chrome extensions with Claude Code, making cart sharing 92% faster in a pilot and project downloads more than 99% faster (rep estimate).
    Uniform Builder case study
  2. February 2019 – June 2023

    Sling TV

    UX Designer

    • Designed a consistent experience across TV, mobile and web, so customers met one product on every screen.
    • Improved search by pairing usability testing with A/B testing to guide and validate each iteration.
    • Simplified subscriber onboarding, payments and sign-up, where clarity decides whether a visitor subscribes.
    • Facilitated cross-team design sprints with product, engineering and partners.
  3. February 2019 – April 2019

    Yoodlize

    UX Design Intern · Provo, Utah

    • Researched, designed and tested user flows.
    • Communicated designs to developers and stakeholders, matching the existing style guide.
  4. August 2018 – November 2018

    DevMountain

    Student UX Designer · Salt Lake City, Utah

    • Fraud Lock: interviewed people to understand what they knew about financial abuse, then designed a solution in a student design challenge.
    • Jobbie: built low- and high-fidelity InVision prototypes for usability testing.
  5. October 2015 – August 2018

    Provo Canyon Behavioral Hospital

    Recreation Therapy Department Manager · Provo, Utah

    • Ran the recreation therapy department, its programs and budget, coordinating with management across departments.
    • Developed new therapy programs and led four daily groups of up to 30 patients each.
Skills
  • Product and UX Design
  • Interaction Design
  • UI Design
  • User Flows
  • Wireframing
  • Prototyping
  • Design Systems
  • Cross-Platform Design
  • User Research
  • Contextual Inquiry
  • Usability Testing
  • Heuristic Evaluation
  • A/B Testing
  • Design Critique
  • Design Presentation
  • Figma
  • Claude Code
  • Basic HTML and CSS
Education
  • Brigham Young University

    Bachelor of Science, Recreation Management, Marriott School of Management

    2011 – 2015
  • DevMountain

    UX Design Program

    2018