Automating Cart Busywork
Two Chrome extensions that turned our account reps' slowest tasks into a few clicks.
ROLE
Lead Designer
COMPANY
PROLOOK
TOOLS
Claude Code
USERS
Account reps, 12 sites
4 hrs → <1 min
Downloading a 30-40 item project
Rep estimate
6 min → 30 sec
Sharing a 5 item cart
Pilot with 2 reps
12 sites
Branded customizer sites
All client brands
The Problem
At Prolook, our account reps served client brands across 12 branded customizer sites. Two everyday chores ate their time: getting design images out of a cart, and sharing a cart with a customer. Both meant repeating the same clicks for every item, and big projects had dozens of items.
I was the in-house lead designer and also the project and product manager. I spotted the problem myself. Development resources were committed to larger products, so I designed and built both tools as Chrome extensions using Claude Code.
Extension 1
Cart Downloader
It started as a bookmarklet I made for my own work, downloading one item at a time. The reps needed more: a whole cart of items that had been shared with them. So it became a cart downloader, and I adopted the file naming structure they already used.
Their workflow was open a cart, download, move on to the next. With the extension, they could open several carts and download them all at once.
Up to 4 hours of manual downloading became
less than a minute.
Extension 2
Share Cart
Another time consuming task was sharing a cart so I had a rep walk me through the process. It took 8 steps per item, repeated for every item in the cart.
STEP 1
Open item in the designer
STEP 2
Wait for it to load
STEP 3
Open save/share
STEP 4
Save as new design
STEP 5
Change to share
STEP 6
Enter email and notes
STEP 7
Send
STEP 8
Reload the cart
Before
The previous flow required you to load each item.
After • Once per cart and no load times
New flow, do everything once and the rest is automated.
With the extension, reps entered the recipients and note once then clicked Share. In a pilot with two reps, a 5 item cart went from 6 minutes to 30 seconds.
Where It Led
Both extensions were short term fixes and proved their need. Share cart is on the roadmap for design and I incorporated an upgraded image downloader into another project that is currently in staging. The upgrades includes multiple views as one image which was the main item of feedback I got from the extension.
